JACKSONVILLE, Fla. -- Shawntray from the Westside asked the On Your Side team a question.

He said he recently lost his job as a security guard because he was sick and can't find work. Shawntray said he lost his home and he's afraid he'll lose his car. He wants help.

Shawntray, here is what you do:

1) Get your hands on a phone in the area of Northeast Florida and dial the United Way's 211. It is a referral source that will refer you to places for emergency financial assistance, food, shelter and clothing and a lot of other service.

2) Call the company that you make car payments and explain your situation. Ask if some payments can be deferred.

3) Go to a place like WorkSource Florida. They have offices across the region They will help you or anyone looking for work Find a job. Call 904-356-JOBS for more information.

JACKSONVILLE, Fla. -- Rabbi Yaakove Fisch said he was the one who had tell teenager Orly that her mom, Esther Ohayon, 57, died at the scene of an accident Friday night.

The condition of the 16-year-old girl hit at San Jose and Haley is improving, and her Rabbi is working to create change at the crosswalk where she was struck, but breaking the news was tough for Fisch. 

"It was obviously one of the hardest things I've ever done, probably the hardest thing," said Rabbi Fisch. 

Orly was in critical condition at UF Health up until Sunday when her status became stable. Even though she's recovering from the accident and dealing with the loss of her mother, Rabbi Fisch says she is staying strong.  

JACKSONVILLE, Fla. -- A local family is reliving the horror of a 2009 pedestrian accident that claimed the life of their 6-year-old daughter.

Dena and Tony Grossie learned that four years after 66-year-old Michael Fortunato struck and killed Kaitlyn Springer, he allegedly struck two other pedestrians less than a mile from where their daughter was hit.

"It makes me sick to my stomach that somebody else has lost their life by the same person," said Dena Grossie.

Four Christmases have come and gone since 6-year-old Kaitlyn was killed. 

"I'm still trying to cope with it. My daughter would have been 10 and just to think what she would have been like and those years that I've missed, that I could have had with her, just by somebody being impatient and not paying attention," said Grossie.

It was December 19, 2009.